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Izonie Return Policy Your satisfaction is our priority. You may request a return within 7 days of delivery if: 1. The product received is different from the one ordered. 2. The product arrived damaged or defective. 3. Essential parts or accessories are missing. How it works: - Contact us via WhatsApp or the Contact Us page with your order number and photos of the product. - Our team validates the request within 48 hours. - Once approved, the product is collected and you choose between a replacement or a refund (Mobile Money MTN MoMo / Orange Money). Products damaged by misuse, and digital products already delivered, cannot be returned. Preorder deposits follow the Preorder Terms and Conditions.