Izonie Privacy Notice

1. About this Notice

This Privacy Notice provides information on how Izonie collects and processes your personal data when you visit or use our website, mobile applications, services, and social media platforms. It explains what we do with your personal data, how we keep it secure, and your rights regarding your information.

2. Who We Are

Izonie is an e-commerce platform designed to bridge the gap between quality sellers and consumers. Our platform consists of our marketplace, our integrated logistics support for shipment and delivery, and our secure payment infrastructure.

This website and mobile app are operated by Izonie. Any personal data provided to or collected by Izonie is controlled by the relevant Izonie entity operating in your territory.

3. The Data We Collect About You

We collect personal data to provide tailored products, analyze trends, and continually improve the Izonie experience.

• Information You Provide: We receive and store identity data, contact data (name, email, phone), delivery addresses, and financial data (payment information).

• Automatic Information: We collect data regarding your searches, views, and purchases on the Izonie marketplace.

• Third-Party Data: We may receive information from carriers, payment providers, and advertising partners regarding your preferences or geographic location.

Opt-Out: If you no longer wish to receive a personalized experience or targeted advertising, you may adjust your preferences in your account settings or contact us at legal@izonie.com.

4. Cookies

Izonie uses cookies to distinguish you from other users and provide an enhanced browsing experience. You can manage your cookie preferences through your browser settings, though some marketplace features may become unavailable.

5. How We Use Your Personal Data

We use your data to:

• Register and manage your Izonie account.

• Process and deliver your orders efficiently.

• Improve our website, applications, and product recommendations.

• Comply with legal obligations and detect/prevent fraud.

6. Legal Basis for Processing

We process data based on:

• Consent: When you opt-in to marketing.

• Contract: To fulfill orders you place on the marketplace.

• Legitimate Interests: To improve our services and protect our platform.

• Legal Compliance: To meet regulatory requirements.

7. How We Share Your Personal Data

We share data with third parties only when necessary:

• Sellers: To fulfill your purchases from third-party vendors.

• Service Providers: For delivery, payment processing, and data analysis.

• Fraud Protection: To comply with law enforcement and reduce credit risk.

• Business Transfers: In the event of a merger or sale of Izonie assets.

8. International Transfers

We may transfer your personal data to locations in other countries where permissible by law. We ensure these transfers have the necessary security measures to provide a level of protection consistent with this notice.

9. Data Retention

We retain your data only as long as necessary to maintain your account, fulfill our legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

10. Data Security

Izonie has implemented strict security measures to prevent accidental loss or unauthorized access. Access to your data is limited to employees and partners with a "need-to-know" basis, all of whom are subject to confidentiality duties.

11. Your Legal Rights

You have the right to:

• Access, correct, or erase your personal data.

• Object to or restrict the processing of your data.

• Request data portability to another service.

• Unsubscribe from marketing communications at any time.

To permanently delete your data or close your account, please use the "Delete Account" feature in your profile settings or contact compliance@izonie.com.

12. Contact Us

For questions regarding your privacy or to exercise your legal rights, please contact the Izonie Data Privacy Officer:

• Email: legal@izonie.com

• Subject: Data Privacy Inquiry